Jul 14, 2025
Credit management is a cornerstone of financial health for any organisation, and at Invevo, we understand its critical importance. Credit teams face the daily challenge of processing numerous credit applications, each decision having the potential to impact cash flow and long-term success. Even a single poor credit decision can create a ripple effect of challenges, from increased past dues to higher Days Sales Outstanding (DSO).
At Invevo, we believe in empowering credit teams with the tools and insights they need to make confident, data-driven decisions. Our approach to credit management helps organisations identify and address risks early, ensuring financial resilience and stability. This guide will walk you through the essentials of credit management and show how Invevo’s intelligent credit solutions can make your credit process seamless and efficient. Let’s start with the basics.
Credit management involves the process of assessing a customer’s creditworthiness, deciding whether to extend credit, and setting the terms of repayment. The goal is to balance growth opportunities with the need to minimise risk and maintain healthy cash flow.
At Invevo, we recognise that accurate credit assessments are crucial. Our platform helps credit teams analyse customer credit histories, financial data, and payment behaviour, so they can make informed decisions that protect their business and foster long-term relationships.
At Invevo, we advocate a structured approach to credit management, built on proven best practices and enhanced by our advanced automation capabilities. Here’s how each step can be managed effectively:
Review Credit Applications
For new customers, gathering comprehensive and accurate credit application data is vital. Invevo’s automated workflows ensure that all necessary details, such as business information, references, and trading history, are captured accurately and efficiently. This eliminates manual data entry errors and speeds up onboarding.
Assess Financial Health
With Invevo, credit teams gain access to real-time financial insights and credit scores from leading agencies. This includes detailed analysis of cash flow, profitability, and balance sheet strength. For existing customers, our platform continuously monitors payment behaviour and adjusts risk assessments accordingly, helping teams stay ahead of potential issues.
Verify Credit References
Invevo simplifies the process of collecting and reviewing credit references by automating communication with trade and bank partners. This ensures timely and reliable feedback, giving credit teams a clear picture of customer reliability and helping to reduce risk.
Calculate Credit Scores and Limits
Our platform leverages advanced risk models that can be tailored to your business’s unique needs. These models incorporate key metrics such as financial ratios, payment trends, and even external factors like regional risks. Invevo makes it easy to translate this data into clear credit scores and assign credit limits that align with your company’s risk appetite.
Obtain Credit Approvals
Invevo’s built-in approval workflows ensure that credit decisions are routed to the right stakeholders based on predefined thresholds. This transparent process not only speeds up decision-making but also improves accountability and compliance with internal credit policies.
Whether evaluating a new customer or reviewing an existing one, Invevo’s platform streamlines every step of the process:
New Customer Analysis
Invevo consolidates data from credit applications, external credit reports, and financial statements into a single, unified view. Credit teams can quickly assess key risk indicators and generate data-driven insights to inform credit limits.
Existing Customer Monitoring
Our real-time monitoring tools track payment history and update credit scores automatically, ensuring that credit decisions reflect the latest customer behaviour and external factors. This proactive approach minimises risk and keeps your business protected.
Credit managers play a pivotal role in balancing growth opportunities with financial security. At Invevo, we support credit managers by providing a single platform for credit analysis, decision-making, and ongoing risk management.
Key responsibilities include:
Managing Credit Exposure – Proactively monitoring risk and setting appropriate limits to minimise exposure
Approving Applications – Using Invevo’s real-time data and automated workflows to confidently approve or decline credit applications
Reducing DSOs – Implementing best practices to optimise billing and collections, supported by Invevo’s automated reminders and dashboards
Collections Strategies – Developing effective collections plans with clear escalation paths for overdue accounts
Building a strong credit management framework is essential for business stability. Here’s what we recommend at Invevo:
Thorough Credit Assessments – Leverage robust credit data and financial insights before extending credit
Automation and Integration – Use Invevo’s platform to reduce manual tasks and speed up the process
Ongoing Monitoring – Keep a close watch on customer payment behaviours and proactively address issues
Collaboration Across Teams – Ensure sales, finance, and credit teams work together to make informed decisions and reduce disputes
Despite best efforts, credit management teams often face these common challenges:
Slow, Manual Customer Onboarding
Traditional paper-based onboarding is time-consuming and prone to errors. Invevo automates onboarding with digital credit applications, ensuring fast and accurate data capture.
Manual Data Collection and Approval Delays
Manually downloading credit reports and calculating scores can slow down approvals. Invevo automates this process, consolidating data from multiple credit agencies and providing real-time risk assessments.
Limited Real-Time Visibility
Periodic reviews can miss critical changes in risk profiles. Invevo’s real-time monitoring ensures that credit teams can identify emerging risks immediately and take action to protect their portfolios.
Invevo’s credit management platform is designed to make your credit process smarter, faster, and more resilient. Here’s how:
Rapid Customer Onboarding
Our digital credit applications, available in multiple languages and easily customisable, reduce onboarding time and improve data accuracy.
Automated Data Collection and Scoring
Invevo integrates with leading credit agencies, automating the collection of ratings, financial data, and credit insurance information. Our configurable scoring models ensure your credit decisions are consistent and data-driven.
Real-Time Risk Monitoring
With Invevo, you can track payment behaviours, financial updates, and external credit changes in real-time. This empowers your credit team to identify and mitigate risks quickly and confidently.
