Home
PDF

User Performance Reporting

See team performance and individual productivity in one place. Compare collectors across the measures that matter to your operation and drill into individual performance when you need more detail.

Download
image

See team performance and individual productivity in one place

Give managers a clearer view of collector performance without relying on activity totals alone.

User Performance Reporting combines collector activity, operational measures and outcomes in configurable dashboards. Managers can compare users across the team before drilling into a dedicated report for an individual collector. 

Key benefits:

  • Compare users side by side across selected KPIs

  • Review targets and completed tasks

  • Include disputes and payment promises

  • Drill into dedicated individual user reports

  • Configure reporting around your management priorities

Related resources

image
PDF

Upgraded Dashboard Experience

Turn operational data into clearer, more useful dashboards with an expanded range of charts, widg...

Download
image
PDF

Blended Credit Risk Report

Build a more complete view of customer credit risk by combining external credit information with...

Download
image
PDF

Click-to-Pay

Make it easier for customers to pay by removing unnecessary steps from the payment journey. Click...

Download
image
PDF

SMS Payment Requests

Reach customers directly with secure payment requests sent by SMS. Send messages individually or...

Download